Faq

Frequently Asked Questions

Our shopping cart can be accessed by the link in the upper-right corner of all Generic guns and ammo pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart." Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order.

By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.

Processing times prior to shipment of firearm orders are normally one to three business days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment.

PLEASE NOTE: Processing times are separate from actual shipping times.

If we are shipping you a firearm, we MUST have a valid copy of your dealer’s FFL (Federal Firearms License) BEFORE we can ship your gun. PLEASE NOTE: In times of high order volume these processing times may increase.

Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your UPS tracking number.

Toggle the customer assistant directly on our website, we will be please to confirm your order. Please call +1(915)233 9049 to reach a Generic guns and ammo associate. We would be happy to send you another copy and/or confirm your order and email address. Also you can get to us via email on contact@westcoastammo-arms.com

We accept Visa, MasterCard, American Express and Discover. We also accept Mobile Money orders such as Zelle, PayPal CashApp and Bitcoin for customer's convenience. Those wishing to pay using money order or cashier check have that option on the payment section of checkout (the address to mail these payments is noted next to this payment option.) You have up to 5 business days for our payment department to receive your money order/cashiers check. Please Note: If you do not pay with credit card or ACH we do not hold items from your order. Consequently, if someone else with guaranteed funds buys the same item it may become unavailable and we cannot ship one to you. Once you place an order with us we will set your items aside with your name on them ONLY after your order is funded. This is our only way to know you are serious about the order. If you do send us a check or money order and we sell the item to someone else, we will return and void your cashiers check and/or money order.

Generic guns and ammo does not charge an extra fee for payment via credit card.

Due to the nature of the items we sell, our billing address verification (AVS) is very sensitive. If you place an order and do not receive an order number the transaction DID NOT successfully process. In this situation the charge you see is a pending hold that was authorized by your bank, but that we declined to accept. These holds should be released by your card issuer. Please contact your financial institution to find out how long they will take to release a pending hold.

Yes,  we ship ONLY to Canada, Australia, United States and some parts of Europe.

Due to shipping restrictions put in place due to the Covid-19 Pandemic, we are unable to ship to APO/FPO addresses.

Westcoast Ammo & Arms products are backed by the manufacturer's warranty. We recommend that you check with the manufacturer to understand their warranty policy. 

No, we do not require a special license to purchase. There are restrictions on some of our products and we do ask that you are aware of your local and state laws prior to placing your order with us.

No, once your order has been placed, we cannot add any additional items to your order. Our orders are sent automatically to our warehouse for picking and shipping. You will have to place an additional order with Westcoast Ammo & Arms for any additional items you may wish to purchase.

Any item you place in your Wishlist will be there for 3 months. After six months, the item will not appear in your Wishlist.

The 10% cancellation fee covers our bank processing fees and administrative costs of changed orders. The 10% charge applies to your total order. Our business is not set up to cancel of change orders easily. We apologize for having to implement these fees, but it is necessary in order to keep our prices low for our customers.

Please follow our guidelines for returning an item and view our Refund and Return Policy page. Be aware that ammunition are not returnable or refundable; all sales are final.

As with most technology there are times when errors occur and Westcoast Ammo & Arms does not guarantee that product titles, descriptions, or photos are 100% accurate. If you have a concern regarding a specific item please contact us prior to purchase. Westcoast Ammo & Arms reserves the right to correct any errors on our website that are discovered.

We ship from multiple warehouses and at times run specials independently depending on a number of factors such as freight costs, special one-time purchases, overstocks, etc. A cheaper price does not mean the firearm or product is used or blemished. Prices may vary but the product you receive will be the same regardless of warehouse.

You MUST be 18 years or above to be legible to place an order with us. Also you must NOT have any mental disorder.

DISCLAIMER

We will not modify a firearm from its manufactured packaging in order to make it compliant with your state laws. We will also not ship firearms to a third party to be modified or changed in any way from manufactured specifications. The firearm you purchase must be compliant AS IS from the manufacturer before we will ship.

Information regarding State and local restrictions, laws and ordinances presented on this page is accurate to the best of our knowledge at the present time. Laws and ordinances for firearms, ammunition, and certain other items are however, subject to change, without notice to us.

No shipping to any of the following counties:

  • Bronx
  • Nassau
  • Richmond
  • Kings
  • Queens
  • New York

Billing address cannot be in any of these counties.

RIFLES

Prohibited:

  • Semi-automatic rifles that can accept a detachable magazine and have one or more of the following features:
  • Folding / telescoping stock
  • Pistol grip
  • Thumbhole stock
  • Fore-grip
  • Bayonet lug
  • Flash suppressor
  • Muzzle brake
  • Muzzle compensator
  • Threaded barrel
  • Grenade launcher
  • Over 10 round capacity

Permitted:

.22 LR caliber rifles of any action with tube-fed magazines of any capacity are permitted. (i.e. semi-automatic, bolt, lever, pump or slide – does not include fully-automatic)

SHOTGUNS

Prohibited:

  • Semi-automatic shotguns that have one or more of the following features:
  • Folding / telescoping stock
  • Thumbhole stock
  • Fore-grip
  • Fixed magazine over 10 rounds
  • Ability to accept a detachable magazine

HANDGUNS

Prohibited:

  • Semi-automatic handguns that have one or more of the following features:
  • Folding / telescoping stock
  • Thumbhole stock
  • Fore-grip or other protruding grip that can be held by non-trigger hand
  • Capacity to accept a magazine that attaches to the pistol outside of the pistol grip
  • Threaded barrel
  • Barrel shroud
  • Manufactured weight of 50 oz or more
  • Over 10 round capacity
  • Mare’s Legs pistols are considered by the state a short-barreled rifle and cannot ship.
  • Any pistol or revolver, the frame or receiver of which is a die casting of zinc alloy, which has a melting temperature of less than 1000 degrees F including Cobra, Phoenix Arms, Heritage Arms, Walther rimfire pistols, and GSG rimfire pistols.

ACCESSORIES/AMMUNITION

Prohibited:

  • Folding / telescoping stocks
  • Thumbhole stocks
  • Fore-grips
  • Pistol grips (for rifles)
  • Any magazine over 10 round capacity
  • Stun guns and TASERs
  • Defense Sprays
  • Batons

Ammunition Must Be Sent to an FFL Dealer

Permitted:

  • Slide Fire and Fostech systems permitted only as a stand-alone accessory. No firearms with these systems pre-installed.

LAW ENFORCEMENT EXEMPTIONS

Active Law Enforcement officers are exempt from the above restrictions with proper credentials on file*

*Must provide valid, non-expired LE photo ID *Ammunition must ship to an FFL dealer

Active Peace Officers are exempt from the above restrictions if the firearm(s) being purchased is / are for DUTY USE ONLY.

*Must provide department letterhead along with proper credentials. *LE letterheads must be submitted for each purchase.

For NEW YORK CITY and associated counties:

POLICE OFFICERS and PEACE OFFICERS are exempt from these restrictions as long as they are purchasing the firearm(s) for DUTY USE and have authorization from their employers (department letterhead). LE letterheads must be submitted for each purchase.